Privacy Notice

Who we are

M516 Cyber Solutions Ltd is the data controller for personal data collected through this website. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. You can contact us about anything in this notice at info@mcybersolutionsltd.com.

What we collect

We only collect what we need to respond to you and to deliver work you have asked us to do.

• Enquiry form: your name, organisation, email address and the message you send us.
• Newsletter sign-up: your email address and which page you subscribed from.
• Engagement correspondence: contact details and information you share with us during scoping or delivery.
• Technical data: standard server request data needed to serve and secure the website.

Why we use it

• To reply to your enquiry and, where relevant, scope an engagement — our legitimate interest in responding to a request you made.
• To send occasional M516 updates where you have subscribed — consent, withdrawable at any time.
• To deliver, administer and invoice engagements — performance of a contract.
• To keep the website secure and available, and to meet our own legal and record-keeping obligations.

How long we keep it

Enquiries are retained for up to 24 months from your last contact with us, so we can pick up a conversation where it left off. Newsletter subscriptions are retained until you unsubscribe. Engagement records are retained for as long as required by our contractual, professional and statutory obligations.

Who we share it with

We do not sell personal data and we do not share it for advertising. We use a small number of service providers — website hosting, database and email infrastructure — who process data on our instructions under contract. Where a provider processes data outside the UK, appropriate transfer safeguards are in place.

Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent where we rely on it. To exercise any of these rights, email info@mcybersolutionsltd.com and we will respond within one month.

If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ico.org.uk).

Security

Access to enquiry and subscriber data is restricted to authorised M516 personnel through an authenticated portal, with role-based access controls and row-level database policies. Data is encrypted in transit.